1. Introduction
Welcome to Direct Your Tech. These Terms and Conditions govern your use of our services, including technical support, troubleshooting, remote IT support, and hardware upgrades and installations. By accessing or using our services, you agree to be bound by these Terms.
2. Services Provided
Direct Your Tech offers the following services:
- Technical Support and Troubleshooting
- Remote IT Support
- Hardware Upgrades and Installations
3. User Responsibilities
You agree to:
- Provide accurate and complete information when requesting our services.
- Ensure that any devices or systems you request support for are in a condition suitable for service.
- Comply with all applicable laws and regulations while using our services.
4. Service Availability
While we strive to provide continuous and reliable service, we do not guarantee that our services will be available at all times or free from interruptions. We may suspend or terminate services for maintenance, updates, or unforeseen issues.
5. Fees and Payment
- Fees: Our fees for services are outlined in the service agreement or invoice provided to you. All fees are subject to change with prior notice.
- Payment Terms: Payment is due as specified in the invoice. We accept payment methods specified in the invoice or service agreement.
6. Intellectual Property
All content, trademarks, and other intellectual property related to our services are owned by Direct Your Tech or its licensors. You may not use or reproduce any content without our express written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Direct Your Tech is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability for any claim related to our services is limited to the amount you paid for the service that gave rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless Direct Your Tech and its affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to your use of our services or any violation of these Terms.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Termination
We may terminate or suspend your access to our services at any time, with or without cause, and without prior notice. Upon termination, your right to use our services will cease immediately.
11. Governing Law
These Terms are governed by and construed in accordance with the laws. Any disputes arising from these Terms or your use of our services will be resolved in the courts.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the revised Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us.